How To Apply Emotionally Intelligent Relationship Management In Your Business

how to apply emotionally intelligent relationship management in business.

How To Apply Emotionally Intelligent Relationship Management In Your Business

What is one way to apply emotionally intelligent relationship management in a business? 

 To help managers improve their relationship management with emotional intelligence skills, we have gathered business experts and HR managers to provide their best tips regarding this question. From fully processing and responding to feedback to understanding your employees, here are 8 different ways of implementing emotionally intelligent relationship management strategies and managing successful interactions in the workplace. 

 Here are 8 strategies to apply emotionally intelligent relationship management in your business:

  • Process and Respond to Feedback 
  •  Be Aware of Your Tone and Body Language 
  •  Identify Strengths and Assist in Improvement 
  •  Practice Makes Perfect 
  •  Take a Step Back to Assess Your Feelings 
  •  Show Appreciation 
  •  Build All Relationships on Trust  
  •  Understand Your Employees
Two men having a business conversation.

Process and Respond to Feedback

Responding to feedback is one of the most important emotional intelligence skills for business and relationships in general. Many folks assume that the act of hearing criticism constitutes "accepting feedback," however the true skill lies in being able to process and incorporate the critique. "Let me think on this" is a good strategy for handling employee concerns with emotional intelligence because the pause prevents an impulsive emotion-driven reaction and gives you time to interpret the underlying message and formulate a thoughtful response. 

 Michael Alexis, TeamBuilding

Be Aware of Your Tone and Body Language

How you hold yourself, your characteristics, and your conduct, are all reflected when you communicate with others. The first step to body language awareness is to start paying attention to everything you do and when you do it. Holding eye contact, reflecting with others, and active listening are all ways to improve your relationships. 

 Amit Raj, The Links Guy

Identify Strengths and Assist in Improvement

While being emotionally intelligent in relationship management, you can manage others on a much deeper level. It means more than assigning tasks and responsibilities; it also means inspiring, resolving disputes, and establishing bonds within the team. One actionable strategy is to identify team members' strengths and provide them with opportunities to develop themselves in that area. When managers support employees, they can accomplish much more than they ever expected. 

 Tomek Mlodzki, PhotoAiD

Two women practicing their emotional intelligence.

Practice Makes Perfect

Having the emotional intelligence to comprehend how the people around you are feeling and helping them regulate their emotions are key skills for managing a business. Integrating this type of emotional control into the daily challenges can help you in considerable ways, whether solving problems or nurturing confident, thriving teams and long-term relationships that are integral to future business success. 

 Stewart McGrenary, Freedom Mobiles

Take a Step Back to Assess Your Feelings

Be aware of how you are feeling and how your emotions are impacting your interactions with others. If you are feeling angry, frustrated, or impatient, take a step back and try to understand what is driving those emotions. Once you have a better understanding of what is motivating your emotions, you can work on managing them in a more productive way. 

 Matthew Ramirez, Rephrase

Show Appreciation

One strategy to apply emotionally intelligent in a business is to show respect and appreciation. Make a habit of giving positive feedback not only for the result itself but also for the qualities of the employees and their commitment to achieving that result. This means displaying respect and bringing out their skills and strengths, boosting people's confidence. 

 Natalia Brzezinska, PhotoAiD

A handshake to build a relationship based on trust.

Build All Relationships on Trust

One strategy to apply emotionally intelligent relationship management in business is to remember that all relationships are built on trust. When trust is broken, it can be difficult to repair the relationship. A strategy to build trust is to be transparent and honest with your partners. Let them know what your goals and intentions are, and be open to feedback. Remember that it's ok to make mistakes, but always take responsibility for your actions. 

 Claire Westbrook, LSAT Prep Hero

Understand Your Employees

Understanding your employees is one of the best ways to improve benefits, increase productivity, and increase longevity. When employees feel seen and championed by their employers, they are much more likely to invest fully in the direction of the company. Spend time in intentional, genuine communication with your employees, especially during difficult seasons, and your work community will grow in health exponentially. 

 Russell Lieberman, Altan Insights   

 Terkel creates community-driven content featuring expert insights. Sign up at to answer questions and get published.